New AI reception for Australian trades

Every call answered. Every job booked.

You pay up to A$70 for a click that makes your phone ring. Then you're on a roof and it goes to voicemail, and they ring the next tradie. Reid Front Desk answers every call, email and web enquiry in under a minute, day and night, and books the job.

Keep your numberLive in five working daysAnswered in 60 seconds, or the month is free
Front desk / tonightLive call
Incoming call, RobinaAnswered in 8 seconds
00:00
Front deskThanks for calling Coastline Plumbing, you're through to the after-hours desk. How can I help?
CallerHot water system's burst in the garage. Water everywhere.
Front deskSorry to hear that. What's the address, and is the water still running?
Caller14 Kalinga Street, Robina. Can someone come first thing?
Front deskYou're booked for 7:30am. I'll text you the time now, and the plumber will call when they're on the way.
<60sTo answer every enquiry
24/7Nights, weekends, public holidays
5 daysFrom sign-up to live
A$495A month plus GST
Features

A receptionist who never knocks off.

Calls, emails and web forms answered in your business name, then booked, passed on or summed up for the morning.

Answers every call, in your name

Picks up inside a minute, 24 hours a day. Talks like your business, only says what you've told it, and says it's AI if anyone asks.

Blocked drainQuote requestWhat's your callout fee?Do you come to my area?Emergency tonight

Emails and web forms too

Every enquiry gets a reply inside a minute, however it arrives.

Books straight into your calendar

Takes the name, address, job and urgency, then books it the way you like jobs booked.

Urgent calls come straight to you

Real emergencies go to your on-call number, details already taken. Everything else waits for the morning.

Your summary at 6am

One plain email. Who called, what they need, what's booked. Read it in a minute.

Morning summary6:10am
6:42pBurst hot water, RobinaBooked
8:15p6.6kW solar and battery quoteBooked
9:58p"Anyone doing callouts tonight?"Sent to you

Every enquiry logged

When it came in, how fast it was answered, what was said and what happened next. You see the same log we do.

LogAnswered in
9:58pCall, passed to on-call6 sec
8:15pWeb form, site visit Thursday41 sec
6:42pCall, booked 7:30am8 sec

An example night, not a client's data.

How it works

Live in five working days. No meetings.

01

Sign up

Send the form below. We reply within one business day with your setup form and a start date.

Day 1
02

Fill in one form

Your services, prices, areas, hours, and how you like jobs booked.

About 20 minutes
03

Forward your phone

We test it with you before it takes a real call. Turn the forwarding off from your phone any time.

Live by day 5
Calculator

What missed calls cost you.

Put in your own numbers. It takes ten seconds.

Work going to someone else
A$0
every month
Missed enquiries a month0
Jobs lost a month0
Ad spend that bought those callsA$0
Reid Front Desk, a monthA$495
Stop missing them

A month is 4.33 weeks. Ad spend assumes one Google Ads click for each missed enquiry, at your trade's average cost per click (table below).

The demand

Tens of thousands of searches a month. Most ring whoever answers first.

SearchA monthCost per click
plumber near me49,500A$54.01
electrician near me40,500A$37.21
pest control near me14,800A$20.33
air conditioning installation9,900A$22.21
roofer near me5,400A$25.10
emergency plumber3,600A$70.23
solar installer2,900A$29.94
solar installers near me1,900A$28.83

Source: Google Ads search volumes and average cost per click for Australia, via DataForSEO, pulled 3 Nov 2026. Converted from US$ at the RBA 4pm rate of US$0.7023, the latest published at 3 Nov 2026.

Compare

Voicemail, a receptionist, or a front desk that never sleeps.

VoicemailFull-time receptionistReid Front Desk
CostFreeA$60,000 to A$65,000 a year, before superA$495 a month
Answers nights and weekends
Takes the details and books the job
Replies to emails and web forms
Morning summary of every enquiry
Answer time logged on every enquiry
Pricing

One price. Every enquiry answered.

Reid Front Desk

Every call, email and web enquiry, answered

A$495a month, plus A$1,500 setup
  • Answered in under a minute, 24/7, in your business name
  • Details taken and jobs booked into your calendar
  • Urgent calls passed straight to you
  • Morning summary every day, plus the full call log
  • Included minutes capped each month, set at sign-up
Get set up
Found and answered

Add it to a Reid SEO and AI search plan

Bundlepriced with your plan
  • Found on Google and named by AI
  • Every enquiry that brings in, answered inside a minute
  • A reviews engine asking after every job
  • One login and one monthly report for all of it
Ask about the bundle

A receptionist costs A$60,000 to A$65,000 a year before super, and goes home at five.

All prices AUD plus GST. Six months to start, then month to month.

60sor it's free

Every enquiry answered inside a minute, or that month is free.

Every enquiry is logged with the time it came in and the time it was answered. You see the same log we do, so there's nothing to argue about.

Get set up
FAQ

What tradies ask before they switch it on.

Will my customers know it's AI?+

If they ask, it says so. Most callers just want someone to pick up, take the job and tell them when you're coming. That's what it does.

What if it gets something wrong?+

It only says what's in your setup form: your services, prices, areas and hours. Anything it isn't sure of, it takes the details and passes to you. Every enquiry is logged, so you can check any of them.

Do I need a new phone number?+

No. You keep your number and forward it when you can't answer, after hours or all the time. Turn it off from your phone any time.

Can it quote?+

It can give the prices you set, like a callout fee or a starting price. Anything that needs a site visit, it books the visit.

What does the morning summary look like?+

One email first thing: each enquiry with the time, name, number, suburb, the job and what was booked. Read it in a minute, then call back the ones that need you.